Terms of trade

Mixitoy ApS modtager betaling med Dankort, Visa/dankort, Visa eller Mastercard. Betaling vil først blive trukket på din konto, når varen afsendes.

You can also pay by bank transfer. By bank transfer, your order will not be shipped until the payment has been approved in our account.

All prices are stated in EUR and include Danish VAT of 25%.

Mixitoy ApS uses an approved payment service that encrypts all your card information using SSL (Secure Socket Layer) protocol. This means that third parties are unable to eavesdrop on your information.

Vi accepterer betaling med Anyday.
Beløbet hæves først på dit kort, når varen afsendes.
Når du vælger at betale med Anyday, trækkes første betaling når varen afsendes. Derefter vil du betale din månedlige ydelse på sidste hverdag fra den kommende måned, og tre måneder frem.
Der bliver ikke pålagt gebyrer og renter til dit køb, såfremt du betaler til tiden. Hvis du returnerer dit køb, vil aftalen med Anyday ophøre automatisk.

A final agreement is considered entered into once Mixitoy has confirmed the order. If we are unable to fulfil your order for example as a result of sold-out items, we will contact you as soon as possible by e-mail. It is the customer’s responsibility to ensure that customer information is correct, as Mixitoy does not subsequently validate or check this information.

We reserve the right to adjust prices without prior notice. Buyer will be invoiced the price applicable on the order date. 

Product information
The properties of the item are stated on mixitoy.com. Supplementary information or responses to questions related to existing information may be obtained at this email address, info@mixitoy.com, if the customer so wishes.

Design protection
Mixitoys byggeplader er designbeskyttet, hvilket betyder at du ikke må duplikere, kopiere eller reproducere vores produkter.
You may not sell, resell or exploit our products without the express consent of Mixitoy.

Risk of accidental destruction or deterioration
The risk of ordered goods being destroyed or damaged, due to accidental circumstances, does not pass to the buyer until the goods are in the buyer's custody.

Disclaimer and Warranty
If mixitoy.com brings relevant information about other websites to you through links, these are not controlled by mixitoy.com. We may therefore in no way be held responsible for their content.

In case of delayed delivery or defective items, the seller is not liable for any damages if these delays or defects are due to circumstances beyond the control of Mixitoy. This may for example include natural disasters, war, riots, unrest, fire, state intervention, seizure, currency restrictions, labour disputes of any kind, including strikes and lockouts or similar events

Right of cancellation
See Delivery and return.

Right of complaint
A right to make a complaint within two years is granted in accordance with the Danish Sale of Goods Act. The right of complaint applies to defects in material and/or manufacturing.

The complaint does not apply to faults or damage due to incorrect use of the product.

Mixitoy ApS will cover return costs to a reasonable extent.
Ved returnering rettes henvendelse til, og reklamationer sendes til:

Mixitoy ApS
Rådhusvej 71
2920 Charlottenlund

Packages shipped COD are not accepted.

Complaints - overview and links
If you wish to file a complaint about a product purchased in our web shop, the complaint may be filed with the Danish Center for Complaint Resolution

Center for Klageløsning
Nævnenes Hus, Toldboden 2
8800 Viborg

You may file a complaint with the Center for Complaint Resolution via the Complaints Portal at this website https://kpo.naevneneshus.dk/

If you are a consumer residing in another EU country, you may file your complaint with the online complaint platform EU Commission, http://ec.europa.eu/odr

If a complaint is filed here, please include this email address, info@mixitoy.com